Our Clients Reviews and Testimonials

Our Clients Reviews and Testimonials

Review From Trusted Pros

I hired Arbutus Sundecks after getting many estimates, they were not the cheapest but by far the most professional. After hiring them Mark was in constant communication with me in regards to when they would be starting. They did have to delay the start once because the previous job was taking longer. At first it was frustrating but when it became my turn they were here everyday. After they tore my old roof off there was considerable damage that was discovered, it was fixed professionally and I was constantly kept informed of the extra costs. Now I totally appreciated why my job was delayed when extra work needs to be done they stay and finish it.

I am extremely happy with Arbutus Sundecks and have already recommended them to a good friend.

Original Message from Trusted Pros.

Review From Home Stars

There was some damage to my deck (unrelated to the initial installation). Mark and Magnus were able to help even though it was their busiest time of year. Thank you!

Original Message from Home Stars.

If every contractor was like Arbutus Sundecks to deal with, it would be a pleasure to do business with them, especially the principles Mark and Magnus. From our first call, all phone calls and emails were responded to promptly. At the first meeting Mark displayed a level of professionalism rarely seen in contractors. In addition to all the worthwhile suggestions there was never any pressure placed upon us, notwithstanding the numerous meetings that took place at which we were offered many alternatives to consider. Once the decision was made to hire Arbutus, the timelines were set and the work was completed within a reasonable time and on budget. Dean, the trades person that Arbutus assigned to do our deck, was extremely hardworking and very pleasant to have around. If we had any queries, he would take the time to explain. Mark and Magnus made several on site visits while the work was being done and numerous suggestions were made by Mark to enhance our experience with our new Trex Deck such as the addition of a rain barrel to catch water emanating from a newly installed permanent acrylic cover and the application of LED lighting in traffic areas of the deck. These suggestions were implemented and we are more than pleased with the results. We have already recommended Arbutus to our friends and neighbours, and I am confident that if Arbutus is chosen they will do an excellent job.

Original Message from Home Stars.

Review From OSDE Vancouver Bussiness

my big project this year was my deck, i am not an expert, so i called some friends that just had there deck done. the recommended a deck builder named arbutus sundecks ltd. I called, and Magnus from Arbutus came over to discuss my project. all my questions was answered and i felt sure that arbutus would do a good job. I signed the contract and the job was to start in one week. I was very impressed with all the different trades, from carpenters and vinyl installers to the railing crew I am so happy with my new deck, thanks

Original Message from OSDE Vancouver Bussiness.

 

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