The final work has now been done with the installation of the stair rail. Thanks to Mark for managing this project and for the excellent work.— , Vancouver, BC
We would like to thank you for all the excellent work that you did in building our new sundeck. From the time of our first discussion of our needs, through the demolition of our old sundeck, the careful construction of our new deck and the installation of new railings and glass panels, we were very impressed with the attention to detail and the professionalism shown by everyone involved.
We would be very pleased to recommend your company to anyone wishing information about your work.
Sincerely — Richmond, B.C.,
Thanks for a job really well done.
I will refer you to anyone, with this kind of great workmanship
Sincerely yours — Mastercraft Roofing,
To Whom It May Concern:
Re: Arbutus Vinyl Ltd.
I believe that quality service, fair pricing, and good customer relations are what distinguish a premier company from an ordinary company. I also prefer to deal with local businesses from my own community. I believe Arbutus Vinyl Ltd. excels in all these areas, and that is why I am please to supply this letter of reference.
I first learned of Arbutus Vinyl at a Home Show at Kerrisdale Arena a couple of years ago. We had experienced leakage problems in our upper deck, and I also feared the possibility of an infestation of carpenter ants. I made enquiries of the representatives at the Arbutus Vinyl booth at the Home Show, who showed interest, offered helpful suggestions, and offered to come to my house for an analysis and appraisal. That is how I met Mark Harrison.
After obtaining a clear estimate and understanding about the potential downsides of the project, we proceeded with the work. My fears were quickly substantiated as we discovered considerable rot and an infestation of carpenter ants. Mark kept me regularly informed as the work progressed, and the workers themselves were competent, on time, considerate, polite and tidy. I particularly appreciated the way Mark constrained costs, and kept me apprised as the project continued. In the end it was a very successful project.
Subsequently Mark has assisted me in finding competent people to clear outside drains, and to perform other maintenance jobs including replacing glazing, on this 60+ year –old house. Last winter I was both pleased and surprised to have Mark bring a crew around to clear snow when Vancouver had an unusually snowy winter.
I have maintained contact with Mark and Arbutus Vinyl since the original project in 2008, and would not hesitate to recommend them to anyone requiring their excellent services. — Vancouver, BC,
I conducted a detailed walk through of the completed project today and find everything to be in excellent shape, so enclosed please find the Schedule CB.
By the way, the craftsmanship is superb. —
Thank you very much for the fabulous gate you rebuilt for us a few months ago. My family is very pleased with the new entry system and I will be hiring you again in the near future to rebuild the rest of our fence and do some more work around our home.
… a professional job and wonderful work.—
We are very happy with how the deck turned out – it looks really nice.—
Hi Mark, just wanted to tell you how absolutely thrilled we are with the job you did on resurfacing and repairing our deck.— , West Vancouver residents
I can’t believe how much better it looks! Your people did a super professional job and I’m confident the deck will give us many years of worry-free use! Thank you so much. It is great to work with a company who delivers what they promise and who really
knows what they are doing.
It was a pleasure to see the high level of workmanship that was done while replacing our large deck.—
[They] replaced the railing, laid the vinyl decking, replaced the stairs, and all fascia to make our deck save including cleaning up after themselves.
The crews that did this were hard workers and good natured. The work was done in a timely manner and the communication was excellent.