Arbutus Sundecks is Certified Tufdek Dealer / Installer and is able to offer a 15-Year Manufacturer Warranty on materials. Arbutus Sundecks also backs our workmanship for 5- years.
You don’t have to worry about your deck leaking or seams coming apart. Its all under warranty.
Limited Workmanship Warranty
The Company warrants to the Recipient (hereinafter referred to as the “Workmanship Warranty”) to repair, free of charge, any component of the Project (as defined below) which has failed solely due to defective installation workmanship performed by the Company or its employees or authorized agents or contractors, for a period of five (5) years from the completion of the Work, which completion shall be deemed to be the date of the Invoice (as defined below), specifically excepting any defects in any materials or components relating to or of the Project or the Work (which materials or components may be covered by separate manufacturers’ warranties), provided that the Recipient strictly adheres to all of the terms and conditions set out in this Warranty and performs the requirements of the Maintenance Program, as set out below. “Work” means, and is limited to, the work and labour performed by the Company, or its employees or authorized agents or contractors, for the benefit of the Recipient and relating to the installation (the “Project”) of the Product (as defined below) at the Recipient’s property (the “Property”) as indicated in the Company’s invoice (the “Invoice”) rendered in connection with the Work.
Limited Product Warranty
Tuff warrants (hereinafter referred to as the “Product Warranty”), subject to the terms, conditions and limitations contained in this Warranty, to the Recipient, in connection with the Recipient’s purchase of the TufDek Certified Professional Series single ply vinyl decking membrane product (the “Product”), for a period of fifteen (15) years (the “Product Warranty Period”), that under normal use the Product shall be free from manufacturing defects which result in water leakage, provided that the Recipient strictly adheres to all of the terms and conditions set out in this Warranty and performs the requirements of the Maintenance Program, as set out below. If water leakage occurs within the Product Warranty Period, Tuff will, at its sole option: (i) repair or replace any portion of the Product which is determined by Tuff to be defective; or (ii) refund to the Recipient a prorated portion of the original Purchase Price (as defined below) for the Product (the “Pro Rata Refund”) determined by multiplying the original Purchase Price by the number of remaining months of the Product Warranty Period (at the time that Tuff receives the Notice (as defined below)) divided by the total number of months of the Product Warranty Period. For the purposes of this Warranty reference to “Purchase Price” means the original purchase price for the Product paid by the authorized dealer of Tuff to Tuff. Provided, however, that in the event that the original Purchase Price cannot be determined, Tuff, at its sole discretion, shall be entitled to establish a fair value to be used in lieu of the original Purchase Price, which fair value so determined shall not exceed the then “list” price of Tuff as at the date of sale of the Product to the Recipient. The Product Warranty Period commences from the date of installation of the Product at the Project, which installation date shall be deemed to be the date of the Invoice rendered to the Recipient in connection with the installation of the Product.